Welcome to Savona Dental. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or use our website (savonadental.com) or otherwise interact with us.

 

 

We may collect the following types of information:

 

a) Personal Information You Provide

•Name, address, phone number, email

•Date of birth, medical history, dental records (if you become a patient)

•Insurance information

•Payment information (credit card, billing information)

•Photographs, X-rays, diagnostic images (via patient portal or during treatment)

•Communications you send to us (e.g., messages, appointment requests)

 

b) Automatically Collected Information

•IP address, browser type, operating system

•Device identifiers

•Usage data (pages visited, time spent, browsing behavior)

•Cookies and similar tracking technologies

 

c) Third-Party Sources

•Insurance companies

•Referring practitioners

•Public databases (if permitted)

•Payment processors

 

 

We may use your personal information for the following purposes:

•To provide and manage dental services, appointments, treatment, and follow-up care

•To verify insurance eligibility and process claims

•To bill and collect payment

•To communicate with you (appointment reminders, test results, follow-ups)

•To improve and maintain the website, analyze usage patterns

•To send you marketing or promotional materials (only with your consent)

•To comply with legal, regulatory, or professional obligations

•For security, fraud prevention, and audits

 

3. Legal Basis (if applicable)

 

Where required by law (e.g. in certain U.S. jurisdictions), we rely on one or more of:

•Your consent

•Performance of a contract

•Compliance with legal obligations

•Legitimate interests (e.g. improving services, security)

 

 

We may share your information with:

•Third-party service providers (e.g. payment processors, IT contractors, cloud hosting)

•Insurance companies and third-party payers

•Other dental professionals (referrals, consultations)

•Legal and regulatory authorities (if required by law)

•In the event of a merger, sale, or transfer of business operations

 

We require that all third parties abide by confidentiality and security obligations.

 

 

We maintain administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, alteration, or destruction. These include secure servers, encryption, access controls, staff training, and periodic security reviews.

 

 

We retain your personal and medical records for as long as required by applicable laws, professional regulations, or for legitimate business purposes (e.g. records retention periods for dental practices in your jurisdiction). After that, we securely delete or anonymize information.

 

 

We use cookies and similar tracking technologies to:

•Recognize your device on return visits

•Provide features and improve performance

•Analyze usage (via tools like Google Analytics)

•Serve relevant marketing or advertising

 

You can manage cookie preferences via browser settings; but disabling cookies may affect website functionality.

 

 

Depending on your jurisdiction, you may have rights to:

•Access, correct, or delete your personal data

•Object to or restrict certain processing

•Withdraw consent (where processing is based on consent)

•Port your data

•Lodge a complaint with a data protection authority

 

To exercise any of these rights, please contact us using the information below.

 

 

Our services are not directed to children under age 16 (or as required by applicable law). We do not knowingly collect personal information from children without parental consent.

 

 

We may update this Privacy Policy periodically. We will post the revised version here with a new “Effective Date.” We encourage you to review this page regularly.

 

 

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact: 020 457 966 98